Welcome to How To setup Multi-factor Authentication!
Multi-factor authentication (MFA) is used to ensure that digital users(Office 365/Outlook Email Users) are who they say they are by requiring that they provide at least two pieces of evidence(Text and Call) to prove their identity.
First step open your internet browser and navigate to: office.com , click sign in, enter your user name and password.
*Follow the Microsoft Login Prompts using your Work Email Address and Password (Password = what you login to your Desktop or Laptop with).
At this time you will follow the instructions below to setup Text and Call Multi-factor Authentication (MFA).
Instructions – see pictures below:
Select/Click “I want to setup a different method” ***Do Not Select Authenticator App***
Select Text and Call setup – Type in your Cell Phone #
-Text you will receive a text including a code to type in.
-Call you will follow the prompts given on the automated call you receive.
After you have completed your MFA setup you will be prompted approximately every 90 days to Authenticate yourself.
How To Download the Microsoft Authenticator App
Once Text and Call authentication is set up and you have signed into office.com, click your initials in the top right and click “View account.”
Then under Security info on the right click “UPDATE INFO”
Click “+ Add sign-in method”
Click the dropdown and select “Authenticator app”
On your mobile device navigate to the app store and download the Microsoft Authenticator app:
***Use your work email address when adding account***
Next select “Work or school account”
From your desktop/laptop Click “Next” twice and you should see a QR code to scan